Effective as of May 20, 2018
The Information We Collect
The Information Collected by or Through Third-Party Advertising Companies
Accessing and Modifying Personal Information and Communication Preferences
If you have registered for the Platform, you may access, review, and make changes to your Personal Information and/or your Billing Information by (i) e-mailing us at ORDER@SMOOTHIEPLUSHOLLYWOOD.COM or (ii) calling us at (954) 965-4567. In addition, you may manage your receipt of marketing and non-transactional communications by clicking on the “unsubscribe” link located on the bottom of any SMOOTHIE PLUS HOLLYWOOD generated marketing emails. Registered Users cannot opt out of receiving transactional e-mails related to their account such as order details and feedback surveys. We will use commercially reasonable efforts to process such requests in a timely manner. You should be aware, however, that it is not always possible to completely remove or modify information in our subscription databases.
How We Use and Share the Information
We use the Personal Information and the Other Information to provide you access and use of the Platform, solicit your feedback, inform you about our products and services and those of our third-party marketing partners, to administer our rewards, referral, and promotional programs, and to improve our service to you. We use the Billing Information to process your orders, and we use the Geolocational Information to recommend nearby restaurants to you. Also, we may share Personal Information, Billing Information, Geolocational Information, and/or Other Information as described below.
How We Protect Your Information
We take commercially reasonable steps to protect the Personal Information, the Billing Information, the Geolocational Information, and the Other Information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. Please understand, however, that no security system is impenetrable. We cannot guarantee the security of our databases, nor can we guarantee that the information you supply will not be intercepted while being transmitted to and from us over the Internet. In particular, e-mail sent to or from the Platform may not be secure, and you should therefore take special care in deciding what information you send to us via e-mail.
Important Notice to Non-U.S. Residents
The Platform and our website are operated in the United States. If you are located outside of the United States, please be aware that any information you provide to us will be transferred to the United States. By using the Platform or the website and/or providing us with any information, you consent to this transfer.
How is your information hosted?
SMOOTHIE PLUS HOLLYWOOD data is hosted on our dedicated servers in our own state-of-the-art hosting facility located in southeast Florida. Uptime is 99.99 percent through redundant power sources and uninterruptible power supplies, climate control, fire suppression, computerized facility management, managed operating systems, managed databases, capacity planning, sophisticated security systems, storage disk arrays and backup, and backup with offsite rotation. Security personnel at our data center is on-site 24 hours a day, 365 days a year and our guards require valid photo identification from any individuals attempting to enter the building. Additionally, a key card is required to use the building’s elevators and access to the data center floor and further access to our servers requires an additional key card and a biometric hand scan.
How is your information protected?
All your data is hosted in servers that reside behind Managed Firewalls, which means your data is protected from outside incursion. All your data is encrypted using 256-bit encryption and Secure Socket Layer (SSL) technology, which means that your data cannot be read by competitors or hackers. Intrusion Detection Systems, continual security monitoring, and regular security assessments are used to double-check our security precautions.
How can I tell my account pages are secure?
Whenever your access your account, your data is secured through data encryption. You can identify the use of encryption by the "https://" that begins the page address in your browser address bar, and by the padlock icon at the corner of the browser window.
Is your information kept private?
SMOOTHIE PLUS HOLLYWOOD is dedicated to keeping all your information private.
How to Contact Us